Certificate III in Retail
This qualification reflects the role of individuals who have the primary responsibility of engaging the customer, maintaining daily store operations and delivering on organizational expectations. They have sound knowledge of product and service offerings. These individuals possess a range of well-developed skills where discretion and judgement required. They work with some independence under limited supervision. Some individuals working at this level are responsible for supervising other team members and monitoring day to day workplace operations.
There are no entry requirements for this qualification.
Language, Literacy and Numeracy
All applicants are required to complete a Language, literacy and numeracy assessment prior to enrolling and will require sufficient language, literacy and numeracy skills to be able to complete the assessment. This program requires sound communication and interpersonal skills, the capacity to read and interpret written instructions and the ability to analyse and write reports in context to the job role.
No occupational licensing, legislative or certification requirements apply to this qualification at the time of publication.
The qualification provides a pathway to work in a diverse range of retail settings including specialty retailers, supermarkets, department stores and quick service restaurants.
Individuals with this qualification are able to perform roles such as front line sales assistant, customer service representative, shop assistant, retail supervisor, team leader and senior sales assistant.
SIR40316 Certificate IV in Retail Management
13 units must be completed:
- 8 core units
- 5 elective units